Acceptable Use & Content Policy
The acceptable use rules for MocapGen: what you can and cannot generate, how automated moderation works, how violations are enforced, how to report content, and how to appeal.
Last updated: 2026-10-04
Every prompt is screened before it reaches a model. Generated animations are made only from prompts that passed the screen, and any animation reported to us is reviewed by a person. This page is our acceptable use policy and forms part of the terms of service; it sets out what the screen looks for and what happens when the rules are broken.
Everything generated here is AI-generated. Content you publish on other platforms is also subject to those platforms' own community standards and moderation.
What you can make
We hold generated content to a broad-audience standard. Within it, the bar is wide:
- Character animation for games and experiences: walks, runs, jumps, dances, emotes, combat and idle loops.
- Stylised, cartoon and fantasy movement, including original characters and worlds.
- Motion for your own projects, used with respect for other people's rights.
What is not allowed
A prompt is rejected — before anything is charged — and a result is removed after the fact when it falls into any of these categories.
- NSFW and sexual content. Any NSFW, sexual or sexually suggestive content, in any form, in a prompt or a result.
- Anything that sexualises or endangers minors. Zero tolerance, no exceptions, and confirmed cases are reported to the relevant authorities.
- Graphic violence and gore, and content that glorifies real violence, real atrocities, self-harm or suicide.
- Hate and extremism. Hate symbols, extremist insignia, terrorist content, and content that attacks people for who they are.
- Real people and impersonation. A real person's name used to impersonate them, or for harassment or false endorsement.
- Scams and account theft. Anything designed to trick people out of their accounts or money.
- Copyright and trademark infringement. Someone else's characters, brands or works reproduced as-is. Inspiration is fine; a copy is not.
- Bypass attempts — wording designed to route around the screen, including obfuscation, encoding and repeated rephrasing of a rejected request.
How moderation works
- Blocked-terms list. Every prompt is first checked against our own list of blocked words and phrases — sexual content, anything involving minors, graphic violence, hate, self-harm, real people and scams. We add to it as we see new abuse.
- Automated prompt screening, before generation. Every prompt then goes through an independent third-party content-safety check, Waffo Prompt Sift, before any credit is charged, and it has to pass. The screen is fail-closed: if the check is unreachable or returns something we do not understand, the request is refused rather than allowed through. A rejected prompt costs nothing.
- Human review of every report. A person reads every report we receive and decides what happens to the content.
- Records. We keep a record of every automated decision and every human review decision, so that blocks can be checked, appeals handled and our moderation audited.
The screen is automated and imperfect in both directions: it rejects things it should not, and things slip through. That is what reporting and appeals are for. Passing our screen does not guarantee that another platform will accept the content.
Enforcement
- Prompt rejected — the generation never runs and nothing is charged.
- Content removed — we take it down, refund the credits on request, and tell you which rule it broke.
- Account suspended — for repeated violations or a single serious one.
- Permanent ban and referral — for content that sexualises minors, terrorist content and other zero-tolerance categories.
Reporting content
- Policy violations: support@mocapgen.com
- Copyright and trademark: legal@mocapgen.com
Include the page URL and what is wrong with it. We reply within two business days, remove anything that violates this policy, and keep the reporter's identity confidential.
Appeals
If a prompt was rejected or content was removed and you think we got it wrong, email support@mocapgen.com within 14 days with the link or the rejection message. A person reviews it and replies within five business days. If we agree, the content is restored and any credits charged are returned.
Changes
We update this page when the screen changes. The date at the top is the last revision.